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Attractions & guided tours

9-11 Memorial and Museum tickets

Free cancellation
Place: New York
Validity: Flexible
Availability: Daily
Mobile voucher accepted

Do this because

  • Pay tribute at the twin reflecting pools on the site of the former World Trade Center
  • Explore the museum's interactive timelines, artifacts, registries and more
  • Learn more about the events and long-lasting impacts from 11 September

What to expect

No visit to New York City is complete without visiting the somber and poignant 9-11 Memorial and Museum. Occupying roughly half of the 16-acre site, the memorial honors the 2,977 lives lost on that fateful day in September 2001. The names of the deceased are inscribed on bronze parapets surrounding the twin memorial pools.

The museum is located seven stories below the memorial, at the very foundation of where the Twin Towers once stood. You'll learn about the history of the tragic events through interactive technology, artifacts, historical records, imagery and personal stories as you explore the 110,000 square feet of space.

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Important to know

  • This year to commemorate the 20th Anniversary of the terrorist attacks, The National September 11 Memorial and Museum will be hosting multiple private events for the 9/11 Community on Friday, September 10th, and Saturday, September 11, impacting standard hours of operations

  • You will have to present your tickets for the specific time you booked. Please note you cannot enter before your booked time slot
  • Please note that all visitors and baggage are subject to security screening. Please limit the amount of items that you bring. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom
  • The following are prohibited: alcohol; animals (except service animals); demonstrations of any kind; glass bottles; littering; paint; outside food and drinks; recreational wheeled vehicles; smoking; soliciting or leafleting; third-party commercial activities; and weapons and explosives
  • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers and strollers can be accommodated
  • Cell phones must be silenced while visitors are in the Memorial Museum’s exhibition spaces
  • Personal photography is permitted, but visitors are asked to be mindful and respect the space
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What’s included

Timed entrance to the 9-11 Memorial and Museum

What’s not included

Food and drink

Souvenirs

Cancellation policy

Receive a 100% refund if you cancel up to 24 hours before the experience begins.

Booking fee

Good news! No extra fees are applied to this booking.

Location

180 Greenwich Street, New York, NY 10007

Provider

NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM

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Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464

New York
DSA19-11 Memorial and Museum New York